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Shipping

What is your product availability?

We make every effort to keep products in stock or ensure a reliable supply from the manufacturers. The availability of each is noted within the product description. Occasionally, however, we may take your order and then discover that the product is not available for shipping, in which case, we will notify you via e-mail that it is on back order. If your order will be delayed by more than five days, we will contact you to confirm if you are still interested in receiving the shipment. Some of our items are shipped from the manufacturers directly instead of from our distribution center and therefore require additional time for arrival.

What are your shipping methods and costs?

We offer three shipping options for delivery within the USA, Ground (5-7 business days), Express (1-2 Business Days), and Express Overnight (1 Business Day). We ship all packages via United Parcel Service, RPS (Fed Ex Ground) or USPS. Most purchases are shipped from our distribution center within two business days. Orders placed over the weekend ship on Monday. Any orders shipped on Fridays (using expedited shipping methods) will arrive the next business day, the following Monday. If you need Saturday or weekend delivery please call to discuss your options. 
Note: Items ordered together may not be shipped together. We will notify you if any item cannot be shipped within 30 days, and you will be given an option to cancel your order. Shipping costs are calculated according to total price of item. (see chart below)
  • Standard Delivery: Orders should arrive at their destination 5 to 7 business days from the order date.
  • Express Shipping: To meet those special deadlines, Express 2-day and Overnight delivery are available for most in stock, non-personalized items. Express 2-Day is an additional $8.00 and Express Overnight is an additional $15.00. Rush delivery is not available on some of our oversized items and purchases shipped directly from our manufacturers.
* Custom orders are shipped directly from our manufacturers and are shipped via UPS or Federal Express)
For Orders Totaling
Standard
Express 2 Day
(Add $8.00)
Overnight
(Add $15.00)
Up to $15.99
$8.95
$16.95
$23.95
$16.00 - $30.99
$9.50
$17.95
$24.95
$31.00 - $50.99
$9.95
$18.95
$25.95
$51.00 - $75.99
$10.95
$19.95
$26.95
$76.00 - $100.99
$11.95
$20.95
$27.95
$101.00 - $124.99
$12.95
$21.95
$28.95
$125.00 - $150.99
$13.95
$22.95
$29.95
$151.00 - $250.99
$15.95
$23.95
$30.95
$251.00 - $350.99
$17.95
$25.95
$32.95
$351.00 - $450.00
$23.95
$31.95
$39.95
$451.00 and up
$29.95
$39.95
$44.95

Does Ela Baby ship to international addresses?

At this time, we are unable to ship to international addresses. We hope to offer this service soon.

Can I send gifts to multiple "ship to" addresses?

At this time, we are unable to ship to international addresses. We hope to offer this service soon.

What kind of gift services does Ela Baby offer?

At this time, we are unable to ship to international addresses. We hope to offer this service soon.

Does Ela Baby charge sales tax?

Ela Baby has offices in New York and is therefore required by state law to collect sales tax on orders shipped to residents of that state.

How can I check the delivery status of my order?

At the time we ship your order, we will notify you via e-mail of your tracking number for each package. With this UPS/USPS tracking code, you can instantly track your package anytime, anywhere. You can access UPS's home page at www.ups.com or USPS at www.USPS.com.
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